Shipping Policy
What are my delivery options?
Direct Designs offers 2 convenient methods of delivery:
- Courier - We deliver directly to your home or office from our warehouse, anywhere in South Africa (additional charges apply for this service). You will receive updates on the progress of your order until such time that you receive your order.
- Collect – You can choose to collect from us in Rustenburg. Collection hours: Monday - Thursday 08h30 – 16h00, Friday 08h30 - 13h30 (excluding public holidays)
When do I get my order?
We strive to get your order to you as soon as possible, however to ensure the best quality products are made to order, and generally take 5-10 working days before being completed. Due to the complexity of some products, they may take a bit longer.
What happens if an item is missing?
Contact us either by E-mail: (info@directdesigns.co.za) or by telephone: +27 61 581 6314 within 24 hours of the delivery having taken place. Please have your Order Number ready.
What are my payment options?
Payment can be made through our secure online payment portal provided by Payfast, using your credit card, debit card or doing an instant EFT.
You are also able to complete your order and select the "EFT payment" option, after which you can do an electronic funds transfer.
What are Safety Sign Online's banking details?
NOTE:
- Please use ONLY your order number as the reference (for example 1234567).
- Please make the exact deposit amount. In other words the price of the goods ordered plus the delivery fee.
- Please retain your proof of deposit/transfer in case of queries.
Banking Details:
WJA Designs (Pty) Ltd t/a Direct Designs
Bank: First National Bank
Account no : 62857095163
Type: Cheque
Branch : 250655